Privacy Policy

Effective Date: October 2025

1. Introduction

MentorManthan ("we," "our," or "the Platform") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform.

By using the Platform, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our services.

2. Information We Collect

Information You Provide

  • Account information (name, email, phone number)
  • Profile details (company information, role, industry)
  • Content you create or upload (documents, session notes)
  • Communications with us or other users
  • Payment information (processed by third-party providers)

Information Collected Automatically

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, features used, session duration)
  • Session recordings and transcripts (when enabled)
  • Analytics and performance data
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use collected information to:

  • Provide and maintain our services
  • Process your registration and manage your account
  • Generate AI-powered insights and recommendations
  • Facilitate mentor-founder matching
  • Send service-related communications
  • Improve and personalize your experience
  • Analyze usage patterns and optimize the Platform
  • Ensure security and prevent fraud
  • Comply with legal obligations

4. How We Share Information

We may share your information with:

Service Providers

Third-party vendors who help us operate the Platform (hosting, analytics, payment processing, AI services). These providers are bound by confidentiality agreements.

Other Users

Information you choose to share during mentorship sessions or in your profile may be visible to mentors or other authorized users.

Legal Requirements

When required by law, court order, or to protect our rights and safety or that of others.

Business Transfers

In connection with a merger, acquisition, or sale of assets, your information may be transferred to the successor entity.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication requirements
  • Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

Access and Update

You can access and update your account information through your profile settings.

Data Portability

You may request a copy of your data in a structured, commonly used format.

Deletion

You can request deletion of your account and associated data, subject to legal retention requirements.

Communication Preferences

You can opt out of marketing communications while still receiving essential service notifications.

Cookie Settings

You can manage cookie preferences through your browser settings, though this may affect Platform functionality.

7. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymize your information within a reasonable timeframe, except where retention is required by law or for legitimate business purposes.

Session recordings and transcripts are retained according to your subscription plan and can be deleted upon request.

8. International Data Transfers

Your information may be processed and stored in countries other than your own. We ensure appropriate safeguards are in place for international data transfers in compliance with applicable laws.

9. Children's Privacy

The Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete such information.

10. Third-Party Links

The Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

11. AI and Automated Processing

We use AI and automated systems to:

  • Generate session summaries and insights
  • Extract action items and milestones
  • Provide personalized recommendations
  • Match mentors with founders

You have the right to request human review of automated decisions that significantly affect you.

12. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes through the Platform or via email. Your continued use after such changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: privacy@mentormanthan.in
MentorManthan
Incubated at Ahmedabad University VentureStudio
Ahmedabad, Gujarat, India

For data protection inquiries, you may also contact our Data Protection Officer at the above email address.

Last updated: October 2025